Shipping
When Zento launches, orders will be dispatched from UK stock where available. Delivery times and shipping charges will be shown clearly at checkout and will depend on the product and destination.
Returns
Our final returns process will be published before products go on sale and will comply with applicable UK consumer law.
Damaged deliveries
If your order arrives visibly damaged, please keep the packaging and contact Zento as soon as possible with photographs and your order details so we can investigate.
Important
We will not accept orders for products until the relevant product information, supplier documentation and fulfilment arrangements have been checked.